Terms & Conditions
Welcome to less casual. By accessing and using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase.
- General Terms
1.1. These Terms and Conditions (hereinafter referred to as “Terms”) govern all sales and transactions made on our website.
1.2. By placing an order, you acknowledge that you are legally capable of entering into a binding agreement, and you are at least 18 years old or have obtained the consent of a legal guardian.
1.3. We reserve the right to update or modify these Terms at any time without prior notice. It is your responsibility to review them periodically for any changes.
- Product Information
2.1. We strive to provide accurate and up-to-date product information, including descriptions, images, and pricing. However, we cannot guarantee that all information is error-free. In the event of any inaccuracies, we reserve the right to correct and update such information without liability.
2.2. The images of the brims on our website are for illustrative purposes only. Actual products may vary slightly in color, design, or size.
- Ordering and Payment
3.1. By placing an order, you make an offer to purchase the selected products under these Terms. We reserve the right to accept or reject your offer in our sole discretion. Once your order is accepted, we will send you an order confirmation via email.
3.2. Prices displayed on our website are in the currency specified and are exclusive of any applicable taxes, duties, or shipping charges. You are responsible for paying all such additional costs.
3.3. Payment options will be provided during the checkout process. We accept various payment methods, including credit cards, debit cards, and PayPal. By providing your payment details, you represent and warrant that you are authorized to use the chosen payment method.
- Shipping and Delivery
4.1. We make reasonable efforts to process and ship orders promptly. Estimated delivery times are up to seven (7) business days for Standard Shipping and up to three (3) business days for Expedited Shipping, unless otherwise stated at checkout. These timeframes are estimates only, are not guaranteed, and may vary due to carrier delays, weather, holidays, high order volume, incorrect address information, or other circumstances beyond our control.
4.2. Shipping charges will be calculated and displayed at checkout. By placing an order, you agree to pay the selected shipping charges. You are solely responsible for providing complete and accurate shipping information. If an order is delayed, returned, or deemed undeliverable due to incorrect or insufficient address information provided by you, you will be responsible for any additional shipping fees required to reship the order.
4.3. Expedited Shipping refers only to the shipping method selected and the estimated transit time after shipment. Expedited Shipping does not guarantee delivery by a specific date and does not eliminate processing, fulfillment, or carrier-related delays.
4.4 Risk of loss and title to the products pass to you upon our delivery of the products to the carrier. Once an order has been transferred to the carrier, we are not responsible for delays, loss, theft, or damage occurring in transit, except as otherwise required by law.
4.5 You must inspect your order upon delivery and notify us within a reasonable time of any damaged, defective, or incorrect items. Failure to notify us within a reasonable time may limit our ability to assist with the issue.
- Returns and Refunds
5.1. We want you to be satisfied with your purchase. If you are not entirely happy with a product, you may request a return within 30 days of receipt, subject to the conditions outlined in our Return Policy.
5.2. Refunds will be issued in the original form of payment, excluding any shipping charges, upon receipt and inspection of the returned items. We reserve the right to refuse a refund if the returned products do not meet our return policy requirements.
- Intellectual Property
6.1. All intellectual property rights related to the products, including trademarks, logos, and designs, are and will remain the sole property of the respective owners. You are prohibited from using or reproducing any intellectual property without explicit permission.
- Privacy Policy
7.1. We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our website and making a purchase, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.
- Limitation of Liability
8.1. To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or relating to the use or inability to use our website or the purchased products.
- Governing Law and Jurisdiction
9.1. These Terms shall be governed by and construed in accordance with the laws of Denver County Colorado. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Denver County Colorado.
By using our website and making a purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact our customer service.
10. Product Reviews
10.1 We reserve the right to approve or disapprove all reviews in effort to verify that all reviews are in fact posted by a verified customer, as well as to ensure they are consistent with the product, accurately depict the product, and are valid.
10.2. We reserve the right to send customers a follow-up email post purchase of the product, to ask for a product review.